Governance In detail
Provider In detail
Service automation (311 pages)
Service cloud (309 pages)
Service delivery (485 pages)
Service development costs (295 pages)
Service differentiation strategy (328 pages)
Service distribution (350 pages)
Service enhancement (344 pages)
Service failure (254 pages)
Service features (428 pages)
Service gap model (420 pages)
Service innovation (406 pages)
Service innovation impact (325 pages)
Service level agreement (273 pages)
Service licensing (297 pages)
Service measurement (265 pages)
Service provider effectiveness (475 pages)
Service quality (429 pages)
Service quality model (245 pages)
Service quality model (245 pages)
Service recovery (362 pages)
Service recovery rate (305 pages)
Service reliability (408 pages)
Service response time (353 pages)
Service revenue (68 pages)
Service sales (407 pages)
Service support process (269 pages)
Service volume threshold (400 pages)
Services In detail
Accountability • Agreed • Benefits • Bureaucracy • Businesses • Capabilities • Control • Deliver • Disputes • Ensures • Entire • Financial • Helps • Improved • Include • Insurance • Internal • Involve • Irrelevant • Key • Leads • Legal • Level • Maintain • Mechanisms • Meet • Mitigate • Monitoring • Non • Objective • Part • Policies • Pricing • Process • Rather • Regular • Relevant • Relies • Rely • Risk • Selection • Setting • Significant • Stronger • Supply • Than • Their • Under • Unimportant • Upon