Management committee (387 pages)
Management information systems (343 pages)
Management team (533 pages)
Service Level Framework (224 pages)
Service Recovery Follow-up (349 pages)
Service area visualization (295 pages)
Service center (331 pages)
Service contracts (422 pages)
Service delivery project management (346 pages)
Service development costs (295 pages)
Service features (428 pages)
Service fees (273 pages)
Service innovation (406 pages)
Service innovation customer retention measurement (366 pages)
Service innovation impact (325 pages)
Service mark application (274 pages)
Service productivity (161 pages)
Service provider change management (364 pages)
Service provider self-service (275 pages)
Service provider service innovation (386 pages)
Service quality (429 pages)
Service quality model (245 pages)
Service quality model (245 pages)
Service recovery (362 pages)
Service reliability (408 pages)
Service support process (269 pages)
Services In detail
Software In detail
Software engineering (442 pages)
Software partner (446 pages)
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